Shipping Policy

Warm Weather Shipping Notice

Important: When temperatures exceed 90°F, herbal products can be damaged in transit—especially edible and topical items. If you live in a hot area, we cannot guarantee these items will arrive undamaged unless you select the UPS option with heat shield + ice pack at checkout. Contact us with questions.

Shipping Cost

Standard shipping fees are calculated by the weight of your package and the service selected. International rates are calculated by weight and destination.

Free shipping within the continental US on qualifying orders (see current offer in cart).

Handling Time

We ship Monday–Friday. Please allow 1–3 business days for shipping. No weekend shipping.

Confirmation & Tracking

You’ll receive a shipment confirmation email with tracking details. Tracking typically activates within 24 hours.

Customs & Taxes

Any customs duties, taxes, or import fees are the customer’s responsibility and may be collected by the carrier or your local customs office.

Damages

We are not liable for products damaged or lost in transit. If your order arrives damaged, please file a claim with the carrier.

Save all packaging and damaged items before submitting a claim. For help, contact us.

Restrictions

International: We do not ship hemp products internationally (no exceptions).

UPS does not deliver to P.O. Boxes for any destination.